Here are some of the most common questions our customers ask. If you need additional help, feel free to contact us anytime.
Shipping usually takes:
Delivery times may vary depending on your location and courier services.
Yes. Once your order is shipped, you will receive a tracking number via email so you can track your package in real time.
Yes, we currently ship to all states within the USA.
Yes, orders can be canceled before they are shipped. Once an order has been shipped, cancellation is no longer possible.
We accept secure online payments through trusted payment providers including credit/debit cards and other available payment options at checkout.
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the product.
Yes. Eligible products can be refunded according to our Refund Policy.
You can contact us anytime through:
📧 Email: support@luxoracarry.com
🌐 Website: luxoracarry.com
Yes. All payments are processed securely through trusted third-party payment providers. We do not store your payment information.
If your order has not been shipped yet, you may contact us to update your shipping address.
Thank you for choosing Luxora Carry. We appreciate your trust and support.
