Welcome to Luxora Carry
Thank you for shopping with Luxora Carry. We want you to be completely satisfied with your purchase. Please read our Refund & Return Policy carefully.
Return Period
- Customers may request a return or refund within 7 days of receiving the product.
- Requests made after the specified period may not be accepted.
Eligible Refund & Return Reasons
Returns or refunds may be accepted under the following conditions:
- Wrong product delivered
- Product arrived damaged or defective
- Product size or description does not match the website information
- Product is unusable upon arrival
Return Conditions
- Items must be unused and in their original condition.
- Original packaging and tags must be intact.
- Used, damaged, or washed items are not eligible for return.
Refund Process
- Once the returned item is inspected, your refund request will be reviewed.
- Approved refunds are usually processed within 5–10 business days.
- Refunds will be sent to the original payment method.
Non-Refundable Items
The following items are not eligible for refunds or returns:
- Sale or discounted items
- Personalized or custom-made products
- Used products
Order Cancellation
- Orders can be canceled before shipment.
- Once the order has been shipped, cancellation requests will not be accepted.
Incorrect Address
Customers are responsible for providing the correct shipping address. Incorrect addresses may result in failed delivery, additional shipping charges, or non-refundable orders.
Contact Us
If you have any questions regarding refunds or returns, please contact us:
📧 Email: support@luxoracarry.com
🌐 Website: luxoracarry.com
Thank You
Thank you for choosing Luxora Carry. We appreciate your trust and are committed to providing the best possible service.
